Privacy policy was last
updated on 13/10/2022
Pizza Bros Te Puke PRIVACY POLICY
Tauranga Food Limited and its associated companies,
successors, transferees and assignees (“Pizza Bros”) recognise the
importance of safeguarding your personal and financial information and respect
your rights under the Privacy Act 1993.
This privacy policy explains how Pizza Bros Te Puke may
collect, store, use, and disclose any personal information that you provide to
us when using this website.
Your continued use of this website provides your unconditional
consent to us collecting, storing, using, and disclosing your personal
information in the manner set out below. This privacy policy is subject to, and
must be read in conjunction with, our Terms and Conditions of Use.
1. INFORMATION WE COLLECT & HOW WE MAY USE IT
Pizza Bros Te Puke may collect your personal information
(including, without limitation, your name, email address, phone number, and
postal address) when you use this website. You may decide not to provide your
personal information to Pizza Bros. However, if you do not provide it,
Pizza Bros may not be able to provide you with access to certain
information or services.
Pizza Bros may use the information it collects from
you for the following purposes:
• To help
us provide our products and services to you.
• To
respond to, and process, your request for assistance.
• To
improve our service.
• To inform
you about our promotions or other information relating to Pizza Bros.
When you visit this website, Pizza Bros Te Puke may use
automated technology (such as usage monitoring software, cookies, and sessions)
to collect and store certain information about your visit, including (without
limitation):
• the IP
address and domain name used by your computer to connect to the Internet.
• the
operating system and the browser your computer use, and any search engine used
to access this website.
• the date
and time you are visiting.
• the pages
you visit; and
• any other
information you expressly provide (such as your name, email address, postal
address, and telephone number).
This information will be used in aggregate form to analyse
how this website is being used (for example: to ascertain which pages are the
most popular). Except for the reasons
set out in this privacy policy, we will not disclose any such information
except in aggregate form. We may gather more extensive information if we are
concerned, for example, about abnormal website usage patterns or website
security breaches.
If you send us an email, we may store your email address and
the contents of the email. This information will only be used for one of the
purposes listed above. Electronic mail submitted to Pizza Bros is
handled and saved according to the provisions of the New Zealand Privacy Act
1993.
Any information we collect will not be used in ways that you
have not consented to.
2. PERSONAL INFORMATION COLLECTED AND USED WHEN ORDERING
Collection of information when ordering
If you place an order with us (both in store and online) we
may collect the following personal information from you (if applicable):
•
Your first and last name.
•
Your email address.
•
Your mobile phone number.
•
Your address information.
•
Your IP address as part of your order.
•
Your feedback.
•
Your previous order information.
•
Any delivery instructions or comments.
•
If you use a Pizza Bros voucher, we collect
information about the voucher such as type of voucher, order details, date used.
We collect and will use this information for the purposes
of:
•
Providing you with an email confirmation of your
order.
•
Providing you with the assistance, products
and/or services you have requested.
•
Used to verify your credit card payment.
•
Allowing you to join the Pizza Bros mailing
list.
•
Determining the number of visitors to our
websites and conducting reviews of our websites.
•
Keeping you informed about any changes to our
websites as well as goods and/or services.
•
Conducting market research (including focus
groups, panels, and surveys) so that we can better understand the needs of our
customers and tailor our future products and services accordingly.
•
Any other purposes identified at the time of
collecting your information.
•
Helping you remember and re-order from our menu
in future.
•
Requesting your feedback on our products and/or
services.
•
Responding to any complaints, enquiries, and
feedback.
•
Un-subscribing your details from our databases.
Pizza Bros uses SSL to provide a secure and encrypted connection for your use of credit cards when making an order. Pizza Bros does not store any credit card details and all payments are handled by a secure, PCI compliant, third party payment gateway which is Paymark Limited T/A Worldline NZ and their fine prints can be found here.
3. INFORMATION HELD & THE WAY TO ACCESS & CHANGE
IT
Any information that Pizza Bros may collect is held
by Tauranga Food Limited T/A Pizza Bros, 31 Jellicoe Street, Te Puke 3119, New Zealand. In general, the intended
recipients of the information are Pizza Bros. You have rights of
access to, and correction of, personal information. If you wish to arrange such
access and/or correction, then in the first instance contact us on [email protected]
4. CHANGES TO OUR PRIVACY POLICY
If Pizza Bros changes any aspect of this privacy
policy Pizza Bros will post these changes on this page so that you are
always aware of how Pizza Bros is treating your personal information.
Any changes will take effect immediately once they are posted on this website.
It is your responsibility to check this privacy policy regularly for any
modifications or updates.
5. THIRD PARTY WEBSITES
Pizza Bros encourages you to review the privacy
statements of websites you choose to link to from this website so that you can
understand how those websites collect, use and share your information. Pizza Bros is not responsible for the privacy statements or other content
on websites linked from this website.
6. CCTV PRIVACY NOTICE
Collection of Information via CCTV
Pizza Bros has installed CCTV cameras with video
monitoring and recording capabilities. Signage is installed at entry to the
premise notifying staff and visitors that CCTV is in operation. The areas of
operation at this site may include the main dining room, kitchen facilities,
storage area and pedestrian entry/exit points.
Purpose of Collecting Information
Pizza Bros has installed CCTV at its sites for the
purposes of:
• security
and loss prevention (including to deter or investigate loss or damage).
• health
and safety, including monitoring and assessing safe work practices; and
• staff
training and performance monitoring.
Security and Use of the Information
Personal information collected by Pizza Bros via
CCTV will be kept securely for a limited period. We usually retain CCTV footage
for a period of 30 days. We may retain CCTV footage for longer if required by
law, or if we think doing so is appropriate to help us with any of the purposes
outlined above. Pizza Bros takes all reasonable steps to protect such
personal information against loss, manipulation, misuse and unauthorised
access. CCTV footage will only be viewed by authorised Pizza Bros
managers and staff. Pizza Bros may use and disclose personal
information collected via CCTV for the above purposes and as otherwise
permitted by law, in accordance with the New Zealand Privacy Act.
Accessing the Information
Any individual who is recorded by a Pizza Bros CCTV
camera system has the right to access the footage in accordance with the
Privacy Act. The individual has no right to access footage that does not relate
to the individual.
7. CONTACTING US
Pizza Bros welcomes any questions or comments you
may have. Please feel free to contact us by email at [email protected]
These terms govern the use of this website. Please read them
carefully.